Privacy Policy

1. Introduction

At Zolumair Hotel & Casino ("Zolumair," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or stay at our property.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (such as name, email address, mailing address, and phone number)
• Identification information (such as passport or driver's license details)
• Payment information (such as credit card details)
• Reservation details (such as arrival and departure dates, room preferences)
• Demographic information (such as age, date of birth, gender)
• Loyalty program membership information
• Preferences and interests
• Information provided in communications with us

2.2 Non-Personal Information

We may also collect non-personal information when you interact with our website, such as:

• Browser type and version
• Operating system
• IP address
• Device information
• Browsing patterns and preferences
• Referring website
• Pages visited and features used

3. How We Collect Information

We collect information through various channels, including:

• Direct interactions (such as when you make a reservation, register for an account, or communicate with us)
• Automated technologies (such as cookies, web beacons, and similar technologies)
• Third-party sources (such as booking agents, business partners, and social media platforms)
• Security cameras and other monitoring systems at our property

4. How We Use Your Information

We may use your information for the following purposes:

• To process reservations and provide requested services
• To facilitate check-in and check-out processes
• To process payments and billing
• To administer loyalty programs and promotions
• To personalize your experience and tailor our services to your preferences
• To communicate with you about your stay, services, or account
• To send promotional offers and marketing communications (subject to your preferences)
• To respond to inquiries and provide customer support
• To improve our website, services, and overall guest experience
• To ensure the security and safety of our guests and property
• To comply with legal obligations and enforce our policies

5. Disclosure of Your Information

We may share your information with the following parties:

• Service providers (such as payment processors, IT service providers, and marketing agencies)
• Business partners (such as tour operators and event organizers)
• Affiliated companies within our corporate group
• Legal authorities when required by law or to protect our rights and interests

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to certain processing activities
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in Section 10.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. For more information about our use of cookies, please see our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Zolumair Hotel & Casino
Attn: Privacy Officer
123 Luxury Lane
Las Vegas, NV 89101
Phone: +1 (888) 555-7777
Email: [email protected]